Ibritha — AI Automation & Omnichannel Dashboard

AI automation platform with a unified dashboard aggregating WhatsApp, Instagram, and Facebook conversations via Chatwoot.

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01

Problem

The client needed a central command center to manage customer conversations across multiple social platforms without switching between tools.

02

Solution

Integrated Chatwoot to unify social media conversations across WhatsApp, Instagram, and Facebook into a single dashboard, with AI automation layered on top for intelligent response handling.

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03

Impact

  • Unified all social media conversations into one place
  • Reduced response time with AI-assisted message handling